FAQS

Answers to COmmon iSSUES

TERMS OF SERVICE

OVERVIEW

 

This website is operated by the SpanishLele. Throughout the site, the terms “we”, “we” and “our” refer to SpanishLele, offers this website, which includes all the information, tools and services available on this site for you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices indicated here.

 

By visiting our site and / or buying something from us, you participate in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies. Reference is made in this document and / or it is available by hyperlink. These Terms of service apply to all users of the site, including, but not limited to, users who are browsers, suppliers, customers, merchants and / or content contributors.

 

Read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be subject to these Terms of Service. If you do not agree with all the terms and conditions of this agreement, then you cannot access the website or use any service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new feature or tool that is added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes on our website. It is your responsibility to check this page periodically to see if there are changes. Your use or continuous access to the website after the publication of any changes constitutes acceptance of such changes.

 

SECTION 1 – TERMS OF THE ONLINE STORE

 

By accepting these Terms of Service, you declare that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to Allow any of your minor dependents use this site.

You may not use our products for any illegal or unauthorized purpose, nor may, in the use of the Service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

Breach or violation of any of the Terms will result in the immediate termination of your Services.

 

SECTION 2 – GENERAL CONDITIONS

 

We reserve the right to refuse service to any person for any reason at any time.

You understand that your content (not including credit card information) can be transferred unencrypted and involves (a) transmissions through various networks; and (b) changes to fit and adapt to the technical requirements of network or device connection. Credit card information is always encrypted during the transfer through networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, its use or access to the Service or any contact on the website through which the service is provided, without the express written permission of us. .

The headings used in this agreement are included for convenience only and will not limit or affect these Terms.

 

SECTION 3 – ACCURACY, INTEGRITY AND OPPORTUNITY OF INFORMATION

 

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be invoked or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any confidence in the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily updated and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor the changes on our site.

 

SECTION 4 – SERVICE MODIFICATIONS AND PRICES

 

The prices of our products are subject to change without notice.

At any time we reserve the right to modify or interrupt the Service (or any part or content thereof) without prior notice at any time.

We will not be liable to you or to third parties for any modification, price change, suspension or interruption of the Service.

 

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of any color on your computer monitor is accurate.

We reserve the right, but are not required, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We can exercise this right on a case by case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service performed on this site is void where prohibited.

We do not guarantee that the quality of the products, services, information or other material purchased or obtained by you meets your expectations, or that any error in the Service is corrected.

 

SECTION 6 – ACCURACY OF BILLING INFORMATION AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we can try to notify you by contacting the email and / or the billing address / telephone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be made by distributors, resellers or distributors.

 

You agree to provide current, complete and accurate information about purchases and accounts for all purchases made in our store. You agree to immediately update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

 

For more details, please review our Return Policy.

SECTION 7 – OPTIONAL TOOLS

 

We may provide you with access to third-party tools over which we do not monitor or have any control or input.

You acknowledge and agree that we provide access to such tools “as they are” and “as available” without any warranty, representation or condition of any kind and without any support. We will not have any responsibility derived from your use of optional third party tools.

Any use you make of the optional tools offered through the site is entirely at your own risk and discretion, and you must ensure that you are familiar and approve the terms under which the tools are provided by the relevant vendor or suppliers.

We may also, in the future, offer new services and / or features through the website (including the launch of new tools and resources). Such new features and / or services will also be subject to these Terms of Service.

 

SECTION 8 – THIRD PARTY LINKS

 

Certain content, products and services available through our Service may include third party materials.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not guarantee and will not be responsible for any third party material or website, or any other third party material, product or service.

We are not responsible for any damage or damage related to the purchase or use of goods, services, resources, content or any other transaction made in relation to third party websites. Review the policies and practices of third parties carefully and make sure you understand them before making any transaction. Complaints, claims, concerns or questions related to third-party products should be directed to third parties.

 

SECTION 9 – USER COMMENTS, COMMENTS AND OTHER PRESENTATIONS

 

If, at our request, you send certain specific submissions (for example, participations in the contest) or, without our request, you send creative ideas, suggestions, proposals, plans or other materials, either online, by email, by mail or otherwise. (collectively, ‘comments’), you agree that, at any time, without restrictions, we may edit, copy, publish, distribute, translate and otherwise use any comments you send us. We are and will not be under any obligation (1) to keep any comments secret; (2) pay compensation for any comments; or (3) to respond to any comments.

We may, but do not have the obligation to monitor, edit or delete the content that we determine in our sole discretion that is illegal, offensive, threatening, defamatory, defamatory, pornographic, obscene or otherwise objectionable or that infringes the intellectual property of any party. or these Terms of service. .

You agree that your comments will not violate any third party rights, including copyright, trademark, privacy, personality or other personal or property rights. In addition, you agree that your comments will not contain defamatory or illegal, abusive or obscene material, nor will they contain any computer viruses or other malware that may in any way affect the operation of the Service or any related website. You cannot use a false email address, pretend to be someone other than yourself, or deceive us or third parties as to the origin of the comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and we assume no responsibility for comments posted by you or any third party.

 

SECTION 10 – PERSONAL INFORMATION

 

Your submission of personal information through the store is governed by our Privacy Policy. To see our Privacy Policy.

 

SECTION 11 – ERRORS, INACULTURES AND OMISSIONS

 

Occasionally, there may be information on our site or on the Service that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any error, inaccuracy or omission, and to change or update information or cancel orders if any information on the Service or on any related website is inaccurate at any time without notice (even after sending your order).

We assume no obligation to update, amend or clarify the information on the Service or on any related website, including, but not limited to, price information, except as required by law. No specific update or update date applied on the Service or on any related website should be taken to indicate that all information on the Service or on any related website has been modified or updated.

 

SECTION 12 – PROHIBITED USES

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any illegal purpose; (b) to request others to perform or participate in illegal acts; (c) violate any local, federal, provincial, state or international regulations, regulations, laws or ordinances; (d) infringe or violate our intellectual property rights or the intellectual property rights of third parties; (e) harass, abuse, insult, harm, defame, slander, discredit, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) present false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will be used in any way that affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) spam, phish, pharm, pretext, spider, crawling or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 13 – EXCLUSION OF GUARANTEES; LIMITATION OF LIABILITY

 

We do not guarantee, represent or guarantee that your use of our service will be uninterrupted, timely, secure or error free.

We do not guarantee that the results that can be obtained from the use of the service are accurate or reliable.

You agree that from time to time we may eliminate the service for indefinite periods of time or cancel the service at any time, without prior notice.

You expressly agree that your use or the inability to use the service is at your sole risk. The service and all products and services that are delivered through the service are provided (except as expressly expressed by us), as they are and are available for use, without any representation, warranty or condition of any kind, either express or implied, including all implied warranties or conditions of commercialization, commercial quality, suitability for a particular purpose, durability, title and non-infringement.

In no case, the ukuleland store, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors will be responsible for any injury, loss, claim or any direct, indirect, incidental, punitive damages or special , or consequential damages of any kind, including, without limitation, loss of benefits, loss of income, loss of savings, loss of data, replacement costs or similar damages, whether by contract, non-contractual liability (including negligence), liability strict or otherwise, arising from your use of any of the services or products purchased using the service, or any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind that is incurred as a result of the use of the service or of the content (or product) published, transmitted or otherwise made available through the service, even if it is reported your possibility Because some states or jurisdictions do not allow the exclusion or limitation of liability for indirect or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum allowed by law.

 

SECTION 14 – INDEMNIFICATION

 

You agree to indemnify, defend and harmless the sportswear store and our parent, subsidiaries, affiliates, partners, officials, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, without prejudice to any claim or demand. including reasonable attorney fees, made by any third party due to your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

 

SECTION 15 – SEPARABILITY

 

In the event that it is determined that any provision of these Terms of Service is unlawful, void or unenforceable, such provision, however, will be applicable to the maximum extent permitted by applicable law, and the non-enforceable part will be deemed separate from these Terms of Service, such determination will not affect the validity and enforceability of any other remaining provision.

 

SECTION 16 – TERMINATION

 

The obligations and responsibilities of the parties incurred before the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by you or by us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If, in our sole discretion, you do not comply, or suspect that you did not comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will be responsible for all amounts due. up to and including the termination date; and / or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 17 – COMPLETE AGREEMENT

 

The fact that we have not exercised or enforced any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and all operating policies or rules published by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, replacing any prior agreements, communications and proposals or current. , either orally or in writing, between you and us (including, among others, any previous version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 18 – CHANGES TO THE TERMS OF SERVICE

 

You can review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically check our website to see if there are changes. Your continued use or access to our website or to the Service after the publication of any changes to these Terms of Service constitutes acceptance of such changes.

 

SECTION 19 – CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to contact@spanishlele.com

PURCHASE AND DELIVERY

WHEN WILL I RECEIVE MY ORDER?

Orders are sent directly from any of our many international warehouses and will do everything possible to make your order as fast as possible. Due to the popularity of our offers, wait between 2 and 4 weeks for your order to arrive in USA. Other countries may take 2 to 6 weeks due to distance travel and customs. Please note that, due to the extreme popularity of our offers, these are only estimates.

WHY DO I SEND MY ORDER IN DIFFERENT PACKAGES?

If you have an order for several items, each item can be shipped from a different international store, depending on which one is available more quickly. Alternatively, if an item is popular and is a bit late, we could send it at different times, in different packages, to avoid delaying your order and delivering it as quickly as possible.

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RETURNS POLICY

Returns

Our policy lasts 30 days. If 30 days have elapsed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition it was received. It must also be in the original packaging.

Additional non-returnable items:

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original credit card or payment method within a certain number of days.

Overdue or missing refunds (if applicable)

If you have not yet received a refund, first verify your bank account again.
Then, contact your credit card company, it may take some time before your refund is officially published.
Then, contact your bank. There is often some processing time before a refund is issued.
If you have done all this and have not yet received your refund, contact us at ukelelemusicstore@gmail.com

Items for sale (if applicable)
Only regular price items can be refunded, unfortunately sale items cannot be refunded.

Changes (if applicable)

We only replace the items if they are defective or damaged. If you need to exchange it for the same item, email us at contact@spanishlele.com.

PRIVACY POLICY

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we generally collect to fulfill orders placed through the Site (including the processing of your payment information, the organization of shipping and the sending of invoices and / or order confirmations). In addition, we use this order information to:

Communicate with you;
Examine our orders to detect possible risks or fraud; Y
When you are in line with the preferences you have shared with us, provide information or advertising related to our products or services.
We use the information of the device we collect to detect possible risks and frauds (in particular, your IP address) and, in general, to improve and optimize our site (for example, generate analysis on how our customers navigate and interact with them). the Site, and to evaluate the success of our marketing and advertising campaigns).

SHARE YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Google Analytics to help us understand how our customers use the site.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other legal request for information we receive, or to protect our rights.

DATA RETENTION
When you place an order through the Site, we will keep your Order Information for our records, unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at contact@spanishlele.com.